Navigation Overview

SSP Manager operates at two distinct navigation levels: Group/Chain Level and Location Level. Understanding this structure is essential for accessing features and managing your restaurant operations effectively.

Two-Level Navigation Structure

SSP Manager organizes restaurants into Collections (Groups or Chains of restaurants) and individual Locations (specific restaurant sites). This allows restaurant owners to manage multiple locations from a single account while still configuring each location individually.

┌─────────────────────────────────────────────────────────────────┐
│              GROUP/CHAIN LEVEL (Collection)                     │
│                    /collections/{id}/*                          │
│                                                                 │
│  • Dashboard (all restaurants overview)                         │
│  • Menu & online: Menus (shared across restaurants)             │
│  • Kitchen: Routing classes                                     │
│  • Team: Employees, Invitations                                 │
│  • Settings: Marketplace, Installed plugins                     │
│  • Footer: Account, Subscription                                │
└─────────────────────────────────────────────────────────────────┘
                              │
                              ▼
┌─────────────────────────────────────────────────────────────────┐
│                      LOCATION LEVEL                             │
│                    /locations/{id}/*                            │
│                                                                 │
│  • Dashboard & Reports                                          │
│  • Service: Orders, Checks, Reservations, Tables, Customers     │
│  • Menu & online: Menus, Web menu, Your website                 │
│  • Kitchen: Stations, Routing classes, Printers                 │
│  • Money: Payments, Cash drawers, Taxes, Payment setup          │
│  • Team: Employees, Shifts, Attendance, Timesheets              │
│  • Settings: General, Location info, Integrations, Audit logs   │
│  • Footer: Account, Subscription, Training mode                 │
└─────────────────────────────────────────────────────────────────┘

Single Restaurant vs Restaurant Group/Chain

When you sign up for a SSP POS Account via SSP Manager, you choose between:

Single Restaurant Setup

If you signed up as a single restaurant, you'll navigate directly to your Location Level after logging in. You won't see the Group/Chain level navigation.

What you'll see:

• Direct access to your restaurant's Dashboard
• All location-level features immediately available
• No need to select a location first

Restaurant Group/Chain Setup

If you signed up as a restaurant group or chain, you'll use a Collection to manage multiple restaurants.

A Collection in SSP Manager represents a Group or Chain of restaurants. Think of it as:

• Restaurant Group: Multiple restaurants under the same ownership (e.g., "Smith Family Restaurants")
• Restaurant Chain: A brand with multiple locations (e.g., "Downtown Pizza" with 5 locations)

Collections allow you to:

• Manage shared menus across all your restaurants
• Handle billing and subscriptions centrally
• Give employees access to multiple locations
• View aggregate data across your restaurant group

For Single Restaurant Users

If you signed up as a single restaurant, you can skip the "Group/Chain Level" sections in this documentation. You'll work primarily at the Location Level. If you expand to multiple locations later, you can upgrade to a collection-based setup.

Group/Chain Level Navigation

When you're at the Group/Chain Level (URL: /collections/{id}/*), you have access to features that span across all your restaurant locations.

Available Features at Group/Chain Level

Feature	Description	Navigation Path
Dashboard	Overview of all restaurant locations	Dashboard
Menus	Manage menus shared across restaurants	Menu & online → Menus
Routing classes	Kitchen routing classes shared by your restaurants	Kitchen → Routing classes
Employees	Manage staff across all restaurants	Team → Employees
Invitations	Pending staff invitations	Team → Invitations
Marketplace	Browse plugins	Settings → Marketplace
Installed plugins	Plugins you have installed	Settings → Installed plugins
Account	Your account security settings	Account (bottom of the sidebar)
Subscription	Billing and plan management	Subscription (bottom of the sidebar)

When to Use Group/Chain Level

• Viewing aggregate data across all your restaurants
• Managing menus that apply to multiple locations
• Adding employees who need access to multiple restaurants
• Managing your subscription and billing
• Updating your personal account settings

Location Level Navigation

When you're at the Location Level (URL: /locations/{id}/*), you have access to the full feature set for that specific restaurant. Most features are accessed at this level.

Available Features at Location Level

Section	Feature	Navigation Path
Dashboard	Location Dashboard	Dashboard
Dashboard	Reports	Dashboard → scroll down
Service	Orders	Service → Orders
Service	Checks & invoices	Service → Checks & invoices
Service	Reservations	Service → Reservations
Service	Tables & layout	Service → Tables & layout
Service	Customers	Service → Customers
Menu & online	Menus	Menu & online → Menus
Menu & online	Web menu	Menu & online → Web menu
Menu & online	Your website	Menu & online → Your website
Kitchen	Stations & capacity	Kitchen → Stations & capacity
Kitchen	Routing classes	Kitchen → Routing classes
Kitchen	Printers	Kitchen → Printers
Kitchen	Kitchen printing	Kitchen → Kitchen printing
Money	Payments & terminal	Money → Payments & terminal
Money	Virtual terminal	Money → Virtual terminal
Money	Cash drawers	Money → Cash drawers
Money	Taxes	Money → Taxes
Money	Payment setup	Money → Payment setup
Team	Employees	Team → Employees
Team	Invitations	Team → Invitations
Team	Performance	Team → Performance
Team	Shifts	Team → Shifts
Team	Assignments	Team → Assignments
Team	Attendance today	Team → Attendance today
Team	Approvals	Team → Approvals
Team	Timesheets	Team → Timesheets
Team	Timeclock settings	Team → Timeclock settings
Settings	General	Settings → General
Settings	Location info	Settings → Location info
Settings	Analytics fields	Settings → Analytics fields
Settings	Integrations	Settings → Integrations
Settings	Marketplace	Settings → Marketplace
Settings	Installed plugins	Settings → Installed plugins
Settings	Audit logs	Settings → Audit logs
Footer	Account	Account (bottom of the sidebar)
Footer	Subscription	Subscription (bottom of the sidebar)
Footer	Training mode	Training mode (bottom of the sidebar)

When to Use Location Level

• Managing day-to-day operations for a specific restaurant
• Viewing location-specific reports and dashboards
• Processing payments and managing terminals
• Configuring location settings (taxes, tables, printers)
• Scheduling and managing staff for that restaurant
• Setting up integrations and payment processing

Using the Sidebar

On a Computer (1024 px and Wider)

The sidebar shows Dashboard followed by six sections: Service, Menu & online, Kitchen, Money, Team and Settings.

• Click a section header to open or close its pages. A header never takes you to a page by itself.
• The sidebar remembers which sections you opened on this device, and the section of the page you're on opens automatically.
• Account, Subscription and Training mode are pinned at the bottom of the sidebar.

Finding a Page

• Type in the Find a page box at the top of the sidebar. It matches page names and keywords, so "tax" finds Taxes and "printer" finds Printers. Press Enter to open the first match.
• Press ⌘K (Mac) or Ctrl+K (Windows), or click Search in the top bar, to find pages and locations from anywhere.

On a Tablet (768–1023 px, e.g. a Portrait iPad)

• The sidebar becomes a narrow rail of labelled icons, one per section. Tap one to open its pages beside it, with the same Find a page search.
• Getting started appears in the rail while setup steps are left.
• The location switcher is in the top bar.
• The bottom items are grouped as one Account item.

On a Phone

Tap the menu button to open a drawer. One section is open at a time. The switcher for the other SSP apps is in the drawer.

Top Bar

The other SSP apps (Waiter and Kitchen) are in the app switcher in the top bar.

Badges

• A count beside Cash drawers shows how many drawers are waiting for review.
• A blue dot marks something new. It also shows on a section header while the section is closed.

Where Things Moved

If you used the previous sidebar, these are the changes you'll notice:

Before	Now
The settings group	The Settings section
Settings → Printers, Settings → Kitchen Printing	Kitchen → Printers, Kitchen → Kitchen printing
Settings → Taxes, Settings → Payment Setup	Money → Taxes, Money → Payment setup
Operations → Cash	Money → Cash drawers
Manage Attendance	Team → Attendance today
Manage Users	Team → Employees
Location Settings	Settings → Location info
Settings → General	Settings → General
Settings → Security	Account (bottom of the sidebar) → Security

Getting to a Location

Before you can access most features, you need to navigate to a specific restaurant location:

Step 1: From the Group/Chain Dashboard

1. Log in to SSP Manager
2. You'll land on your Group/Chain Dashboard
3. Click on a restaurant location from the locations list

Step 2: Using the Location Switcher

Once inside a location, use the Location Switcher to switch between restaurants (on a tablet it's in the top bar). You can also press ⌘K / Ctrl+K and type a location's name.

1. Click the location dropdown at the top of the sidebar
2. Select the restaurant you want to manage
3. The page will reload with that location's context

Step 3: Direct URL Access

You can also navigate directly to a location using the URL pattern:

https://manager.ssppos.com/locations/{location-id}/{feature}

Navigation Examples

Example 1: Accessing Payment Setup

Goal: Configure Stripe payment processing for a restaurant

Path:

1. Navigate to your restaurant location (Group/Chain Dashboard → Select Location)
2. In the sidebar, open the Money section
3. Click Payment setup

Full Navigation: Group/Chain → [Restaurant Name] → Money → Payment setup

Example 2: Viewing Reports

Goal: View sales reports for a restaurant

Path:

1. Navigate to your restaurant location
2. Click Dashboard in the sidebar
3. Scroll down to the Reports section

Full Navigation: Group/Chain → [Restaurant Name] → Dashboard → Reports section

Example 3: Managing Integrations

Goal: Set up Uber Eats integration

Path:

1. Navigate to your restaurant location
2. In the sidebar, open the Settings section
3. Click Integrations

Full Navigation: Group/Chain → [Restaurant Name] → Settings → Integrations

Example 4: Scheduling Employees

Goal: Create shift schedules for staff

Path:

1. Navigate to your restaurant location
2. In the sidebar, open the Team section
3. Click Assignments to create schedules

Full Navigation: Group/Chain → [Restaurant Name] → Team → Assignments

Group/Chain vs Location: Feature Comparison

Feature	Group/Chain Level	Location Level
Dashboard	Overview of all restaurants	Detailed metrics + Reports
Menus	Shared menu management	Location-specific menu
Employees	Cross-restaurant management	Location-specific staff
Scheduling	Not available	Full scheduling suite
Payments	Not available	Payment processing
Payment Setup	Not available	Stripe configuration
Tables	Not available	Table management
Taxes	Not available	Tax configuration
Printers	Not available	Printer setup
Integrations	Not available	Third-party integrations
Reports	Not available	Full reporting suite
Subscription	Global billing	Location subscription
Account	Personal settings	Personal settings

Tips for Navigation

Quick Access

Bookmark your most-used restaurant location URL for quick access: https://manager.ssppos.com/locations/{your-location-id}/dashboard

Stay in Location Context

Once you're in a location, most navigation links will keep you in that restaurant's context. Use the location switcher to change restaurants without going back to the group/chain view.

Reports Location

Reports are found on the Location Dashboard, not in Settings. Scroll down on the Dashboard page to find the Reports section.

Next Steps

Now that you understand the navigation structure:

1. Create Your First Location
2. Complete the Onboarding Process
3. Set Up Your Team

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Need help finding something? Use the search bar at the top of the page, or contact support at support@ssppos.com.