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Creating Your SSP Manager Account

Get started with SSP Manager in minutes. This guide will walk you through creating your account and accessing your dashboard.

Sign Up Process​

Step 1: Visit the Sign-Up Page​

Go to manager.ssppos.com/signup

Step 2: Choose Your Sign-Up Method​

You have three options to create your account:

Option A: Email & Password​

  1. Enter your email address
  2. Create a strong password (minimum 8 characters)
  3. Confirm your password
  4. Enter your full name
  5. Click Sign Up

Option B: Sign Up with Google​

  1. Click Sign Up with Google
  2. Select your Google account
  3. Authorize SSP Manager to access your profile
  4. You're in!

Option C: Sign Up with Apple​

  1. Click Sign Up with Apple
  2. Sign in with your Apple ID
  3. Choose whether to share your email
  4. Authorize access
  5. Start managing your restaurant
Recommended

Social sign-up (Google or Apple) is faster and eliminates the need to remember another password!

Step 3: Verify Your Email​

If you signed up with email and password:

  1. Check your inbox for a verification email from SSP Systems
  2. Click the Verify Email button in the email
  3. You'll be redirected to your dashboard
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Didn't receive the email? Check your spam folder or click "Resend Verification Email"

Step 4: Set Up Your Restaurant Profile​

After verification, you'll be asked to:

  1. Business Name: Enter your restaurant's name
  2. Business Type: Select your type (Restaurant, Café, Bar, etc.)
  3. Phone Number: Your primary contact number
  4. Time Zone: Your location's time zone

Click Continue to proceed.

Account Setup Wizard​

SSP Manager includes an optional setup wizard to help you get started quickly.

Choose Your Path​

Single Location (Recommended for most restaurants)

  • Set up one restaurant location
  • Quick and simple
  • Perfect for independent restaurants

Multiple Locations (For restaurant groups)

  • Set up several locations at once
  • Centralized menu management
  • Ideal for chains and franchises

Select your option and click Continue.

Setting Up Payment​

To accept payments through SSP Manager, you'll need to connect Stripe:

Stripe Connection​

  1. Click Connect with Stripe
  2. Fill in your business information:
    • Legal business name
    • EIN (Tax ID)
    • Business address
    • Bank account details
  3. Submit for verification
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Stripe verification usually takes 1-2 business days. You can continue setting up SSP Manager while waiting for approval.

Why Stripe?​

  • Secure: PCI-compliant payment processing
  • Fast Deposits: Get paid in 2 business days
  • Low Fees: Competitive transaction rates
  • No Monthly Fees: Pay only when you process payments

Account Security​

Password Requirements​

Your password must:

  • Be at least 8 characters long
  • Include uppercase and lowercase letters
  • Contain at least one number
  • Include at least one special character (!@#$%^&*)

Add an extra layer of security with multiple authentication methods:

  1. Go to Settings → Security
  2. Click Enable Two-Factor Authentication
  3. Choose your preferred method:
    • SMS: Receive codes via text message
    • Email: Get codes sent to your email
    • TOTP (Authenticator App): Scan QR code with Google Authenticator or Authy, or manually enter the code
  4. Enter the verification code to confirm
  5. Save your backup codes in a safe place
Important

Store your backup codes somewhere safe! You'll need them if you lose access to your authentication method.

Subscription Plans​

Free Trial​

All new accounts include:

  • ✅ 30 days free trial
  • ✅ Full access to all features
  • ✅ No credit card required
  • ✅ Cancel anytime

Choose Your Plan​

After your trial, select the plan that fits your business:

Starter Plan - $49/month​

Perfect for single-location restaurants

  • 1 location
  • Unlimited menu items
  • Basic reporting
  • Email support
  • Mobile app access

Professional Plan - $99/month​

Ideal for growing businesses

  • Up to 5 locations
  • Advanced analytics
  • Priority support
  • Custom branding
  • API access

Enterprise Plan - Custom Pricing​

For large restaurant groups

  • Unlimited locations
  • Dedicated account manager
  • White-label options
  • Custom integrations
  • 24/7 phone support

Compare Plans

What's Included​

Every SSP Manager account includes:

Core Features​

  • ✅ Menu management
  • ✅ Order processing
  • ✅ Sales reports
  • ✅ Tax management
  • ✅ User management
  • ✅ Printer configuration

Premium Features (Pro & Enterprise)​

  • ✅ Advanced analytics
  • ✅ Multi-location management
  • ✅ Custom branding
  • ✅ Priority support
  • ✅ Integration marketplace

Managing Team Members​

Once your account is set up, you can invite and manage your team through the Employees section.

Inviting Team Members​

  1. Go to Employees in the main navigation
  2. Click Invite Team Member
  3. Enter the team member's details in the invitation form
  4. Select their role from the available options
  5. Send the invitation

They'll receive an email invitation to join your SSP Manager account.

Assigning and Managing Roles​

The User Management page provides tools to manage your team roles and permissions:

Viewing Team Members​

  1. Navigate to Employees in the sidebar
  2. The User Management page displays all team members in a table with columns:
    • #: Record number
    • ID: User identifier
    • User: Name and email
    • Roles: Current role assignments (displayed as badges)
    • Status: Active/Inactive status
    • Permissions: Access level
    • Actions: Management options

Assigning Roles to Team Members​

  1. In the User Management table, locate the team member you want to update
  2. Click the three-dot menu (⋯) in the Actions column for that user
  3. Select the appropriate option to edit their role assignment
  4. Choose from available roles such as:
    • Organization Admin: Full system access
    • Chain Manager: Multi-location management
    • Location Manager: Single location oversight
    • Floor Manager: Operations management
    • Wait Staff: Point-of-sale access

Managing Custom Roles​

  1. Click Manage Custom Roles at the top of the User Management page
  2. Create or modify custom roles with specific permission sets
  3. Assign these custom roles to team members using the Actions menu

Finding Team Members​

Use the search field "Search users by name, email or role..." to quickly locate specific team members when managing a large staff.

Role Management

Roles are displayed as black badges next to each user's name, making it easy to see current assignments at a glance. Use the Actions menu (⋯) to modify role assignments efficiently.

Frequently Asked Questions​

Do I need a credit card for the free trial?​

No! Start your 30-day trial without entering payment information.

Can I cancel anytime?​

Yes. Cancel your subscription anytime from your account settings. No long-term contracts.

What happens when my trial ends?​

You'll be prompted to choose a paid plan. Your data is never deleted - you can continue right where you left off.

Can I change plans later?​

Absolutely! Upgrade or downgrade your plan anytime from Settings → Billing.

Is my information secure?​

Yes. We use bank-level encryption (SSL) and are fully PCI compliant. Your data is safe with us.

Can I use SSP Manager on my phone?​

Yes! SSP Manager works on any device with a web browser. Mobile apps for iOS and Android are coming soon.

Getting Help​

Need assistance during sign-up?

Next Steps​

Now that your account is created:

  1. Set Up Your First Location
  2. Build Your Menu
  3. Configure Tax Settings
  4. Manage Your Team

Welcome to SSP Manager! 🎉

Your journey to streamlined restaurant management starts here.

Continue to Location Setup →