Payment Gateways
SSP POS supports multiple payment gateway integrations to process customer payments. You can configure different payment gateways for each location based on your business needs.
Supported Payment Gateways
Built-in Gateways
Stripe
Stripe is our primary payment processor, supporting:
- Credit/Debit Cards - Visa, Mastercard, Amex, Discover
- Digital Wallets - Apple Pay, Google Pay
- Card Present - Terminal payments for in-person transactions
- Alipay - Popular in Asia-Pacific regions
Currencies: USD, CAD, EUR, GBP, JPY, KRW, VND, and 100+ more
Setup: Contact your SSP account manager to enable Stripe for your organization.
PayPal
PayPal integration for online and mobile orders:
- PayPal Wallet - Customers pay with their PayPal balance
- PayPal Credit - Financing options for customers
- Venmo - Popular among younger demographics
Currencies: USD, CAD, EUR, GBP
Setup: Contact your SSP account manager to enable PayPal for your organization.
External Payment Gateways
SSP POS supports third-party payment gateway integrations through our Plugin System. Popular external gateways include:
- Razorpay - India (UPI, Cards, Netbanking, Wallets)
- Paytm - India (UPI, Cards, Wallets)
- Square - North America (Cards, Digital Wallets)
- Adyen - Global (Cards, Local payment methods)
- Worldpay - Global (Cards, Alternative payments)
External gateways are provided by third-party developers. Contact the gateway provider directly for setup assistance or check our Payment Gateway Marketplace.
Configuring Payment Gateways
For Location Managers
-
Navigate to Settings
- Open SSP Manager App
- Go to Settings > Payments
-
Select Location
- Choose the location you want to configure
- Click Payment Gateway Configuration
-
Choose Gateway
- Select from available gateways (Stripe, PayPal, or external)
- Click Configure
-
Enter Credentials
- For Stripe: Your API keys will be pre-configured by SSP
- For External Gateways: Enter the API credentials provided by the gateway provider
-
Test Configuration
- Click Test Connection to verify the setup
- Process a test transaction (will be refunded automatically)
-
Activate
- Once verified, click Activate to start accepting payments
Payment Gateway Settings
Each gateway can be configured with:
- Sandbox Mode - Test payments without processing real charges
- Default Currency - Primary currency for this location
- Accepted Payment Methods - Cards, UPI, wallets, etc.
- Transaction Limits - Minimum and maximum transaction amounts
- Auto-refund - Automatically refund failed orders
Managing Multiple Gateways
You can configure multiple payment gateways for a single location:
- Primary Gateway - Default gateway for all transactions
- Fallback Gateway - Used if primary gateway fails
- Method-specific Gateways - Different gateways for cards vs. UPI
Example Configuration:
- Card Payments → Stripe
- UPI Payments → Razorpay
- PayPal Payments → PayPal
Payment Methods by Gateway
| Payment Method | Stripe | PayPal | Razorpay | Square | Adyen |
|---|---|---|---|---|---|
| Credit Cards | ✅ | ✅ | ✅ | ✅ | ✅ |
| Debit Cards | ✅ | ✅ | ✅ | ✅ | ✅ |
| Apple Pay | ✅ | ❌ | ❌ | ✅ | ✅ |
| Google Pay | ✅ | ❌ | ✅ | ✅ | ✅ |
| PayPal | ❌ | ✅ | ❌ | ❌ | ✅ |
| UPI | ❌ | ❌ | ✅ | ❌ | ✅ |
| Netbanking | ❌ | ❌ | ✅ | ❌ | ✅ |
| Wallets | ❌ | ❌ | ✅ | ❌ | ✅ |
Fees and Pricing
Payment gateway fees vary by provider:
Stripe
- Card Payments: 2.9% + $0.30 per transaction
- Card Present: 2.7% + $0.05 per transaction
- International Cards: +1.5%
PayPal
- Domestic: 2.99% + $0.49 per transaction
- International: 4.49% + fixed fee
External Gateways
- Fees vary by provider
- Check with the gateway provider for current pricing
SSP does not charge additional fees on top of gateway fees. You pay the gateway's standard rates directly to them.
Security & Compliance
All payment gateways integrated with SSP POS are:
- PCI-DSS Compliant - Industry-standard security
- Encrypted - End-to-end encryption for all transactions
- 3D Secure - Additional authentication for online payments
- Fraud Detection - Built-in fraud prevention tools
Never share your gateway API keys or credentials with anyone. SSP support will never ask for your payment credentials.
Troubleshooting
Common Issues
Gateway Connection Failed
- Verify your API credentials are correct
- Check if the gateway is in sandbox mode vs. production mode
- Ensure your IP address is whitelisted (if required)
Transaction Declined
- Check if the customer's payment method is valid
- Verify transaction doesn't exceed gateway limits
- Review gateway dashboard for specific decline reason
Refund Failed
- Ensure original transaction has settled (usually 24 hours)
- Check if partial refunds are supported
- Verify gateway account has sufficient balance
Getting Help
- Gateway Issues: Contact your payment gateway's support directly
- SSP Configuration: Contact SSP Support at support@sspsystems.com
- Technical Issues: Submit a ticket at help.sspsystems.com
Payment Gateway Marketplace
Explore additional payment gateway integrations in our marketplace:
Visit Payment Gateway Marketplace →
Browse gateways by:
- Region - Find gateways popular in your country
- Payment Method - Filter by UPI, cards, wallets, etc.
- Industry - Restaurant-specific solutions
- Pricing - Compare transaction fees
Next Steps
- Connect your Stripe account to take card payments
- Handle refunds and disputes for your locations
- View reports to track transactions