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Courses

Courses let a table eat in order: starters first, mains once the starters are cleared, dessert after. The waiter sets the order; the kitchen cooks what has been fired and keeps the rest held; the pass releases each course to the runners.

The order page with a coursed order

Putting an item in a course​

While an item is still unsent, its row carries a Course picker. Choose Course 1, Course 2… or No course. The picker always offers one number more than the highest in use, so you can add a course after the last.

Once any plate of the item has reached a station the picker is gone: the server refuses to move food that is already cooking.

An item with No course is sent when you submit, before course 1.

The courses strip​

Above the action buttons, a chip per course says where it is:

Chip readsMeaning
C2 Held · 1 item (dashed)Submitted, waiting to be fired
C1 Sent · 0 of 3 readyIn the kitchen; the count is plates ready
C1 Ready · 3 of 3 readyEvery plate is plated
C1 Ready to collect (green ring)The pass has released it to the runners
C1 Served · 3 servedOn the table

The chip of the course the kitchen is on is drawn bold. Course numbers are the eating order; C1 is eaten first.

Firing a course​

Course 1 is fired when you submit the order. Every later course waits until you (or the pass, on the Expo screen) fire it:

  • Fire course N in the courses strip, or
  • Send in the heading of that course further down the page, or
  • Fire CN on the order's row in the Orders list.

Only the next held course is offered. Firing course 3 before course 2 is not something the buttons make easy.

Firing needs the submit_orders ability, the same one that submits the order.

Held food is not "new items"

After the first course goes out, held items are not re-offered as Send New Items. That button appears only for items that are actually unsent.

Course headings on the order page​

On a coursed order the items are grouped under one heading per course, in eating order, with items in no course first:

Course 1 · Sent · 0 of 3 ready

Each heading carries the two things you do to a course as a whole:

ButtonAppears whenDoes
Sendthis is the next held coursefires it
Serve (n)the kitchen has plates of this course (cooking or plated)marks every one of them served in one tap

Plates, one at a time​

A line of three burgers is three plates on the server, and they can differ: one sent back, two on the table. Under the line, 3 units — set each individually lists them with their own status and their own controls (serve, cancel, recall). The status word comes from the kitchen: Sent, Preparing, Ready, Ready to collect (highlighted green), Held.

A held plate has no forward control; it is released by firing its course.

What the kitchen sees​

Everything here is mirrored on the KDS within a second or two: held courses sit under the ticket as Coming later, the Expo screen releases a plated course, and Ready to collect lights up here when it does. See Courses and the Expo Screen.

Keeping the page fresh​

Updates arrive live over the location's private channel. As a backstop the order page re-reads itself every 30 seconds and the orders list every 60 seconds, so a dropped connection never leaves a plate stuck on Preparing for long.